Service
Business process automation
We build software that removes repetitive, manual work from your business — so your team stops doing by hand what software can do faster and without errors.
Service
We build software that removes repetitive, manual work from your business — so your team stops doing by hand what software can do faster and without errors.
What is it
Business process automation is using software to perform repetitive tasks that people would otherwise do manually. Instead of a person copying data between systems, sending the same email every week, or generating a report by hand, an automation does it instantly, consistently, and without errors — freeing your team for work that actually requires human judgement.
What we automate
Keep your CRM, accounting software, and other tools in sync automatically. When a deal closes, a record updates. When an invoice is paid, a status changes. No re-entering the same information into three different places.
Invoices, contracts, reports, and PDF certificates created from your data on demand — or on a schedule. Formatted correctly every time, with no manual assembly.
Automatic emails and alerts triggered by real events — a form submission, a payment, a deadline approaching. Nothing slips through because someone forgot to check.
Scheduled tasks that run reliably on their own: data exports, clean-up jobs, reminders, status reports. Set once, runs indefinitely.
How it works
We start by understanding the task in detail — not just what it does, but what data it touches, what triggers it, and what a wrong output looks like.
Most automation failures happen because the scope was assumed, not verified. We ask the questions that prevent expensive fixes later.
We build the automation using your existing tools where possible, connecting them through their APIs rather than replacing them. Your team keeps working the way they do now — the software handles the repetitive parts in the background.
We use proven, maintainable technology: no exotic frameworks, no single points of failure.
You test the automation on real work before it goes live. We watch the first runs together, fix anything that doesn't behave as expected, and hand over something you can trust.
Most automations are live within days of the build starting.
Why Hemlex
Most automation agencies build for clients and move on. We also build and operate our own software products — which means we have seen what happens when an automation breaks at 2am, when a client changes their system, or when volume scales unexpectedly. We build with those scenarios in mind, not just the happy path.
Hemlex is registered in Estonia — one of Europe's most digitally advanced jurisdictions. We work under EU data protection law (GDPR) and can serve clients across Europe without the complexity of cross-border contracts. For businesses that need a reliable EU-based software partner, that matters.
We scope every project before we start and give you a fixed price. If something changes, we tell you before it affects the invoice — not after.
We build automations using proven, API-first tools — not proprietary platforms that lock you in. Where custom code is needed, we write it in TypeScript: typed, tested, and maintainable by any competent developer, not just us.
Frequently asked questions
It depends on the complexity of the task and how many systems it needs to connect. A simple automation between two tools — for example, syncing a form submission to a spreadsheet and sending a confirmation email — costs far less than a multi-system workflow with error handling and reporting. We scope every project before we start and give you a fixed quote, so the number does not change halfway through. Most small automations start from a few hundred euros; larger projects from a few thousand. Leave your email and we will give you a specific estimate within one business day.
Simple automations can be live within two to five days of the build starting. More complex projects that connect several systems, handle edge cases, or require approval flows typically take one to three weeks. We give you a realistic timeline before we start — not an optimistic one that slips. The mapping step at the start of every project is specifically designed to surface complexity early, so there are no surprises mid-build.
Usually not. Most automations connect to the tools you already use through their APIs — so your team keeps working in the same systems they know. We have connected automations to accounting platforms, CRMs, email tools, spreadsheets, document stores, and custom databases. If a tool has an API or a webhook, it can almost certainly be part of an automation. If it does not, we will tell you honestly before we start.
The best candidates are tasks that are repetitive, rule-based, and done often — tasks where a person follows the same steps every time and rarely needs to make a judgement call. Data entry, document generation, status notifications, and scheduled reports are common examples. Tasks that involve nuanced decisions, relationship management, or creative work are usually better kept with people. If you describe a task to us, we will tell you honestly whether automation is a good fit and what the return on investment looks like.
We build with security in mind from the start. Data stays within your existing systems where possible — we do not route it through unnecessary third parties. Where integrations require data to pass between systems, we use encrypted connections and follow the principle of minimum necessary access. We are based in Estonia and operate under EU law, including GDPR. We are happy to sign a data processing agreement as part of any engagement.
Most likely. We have built automations for businesses in financial services, legal, professional services, e-commerce, and operations. The underlying logic is usually the same — the specifics differ. If you work in a regulated industry, we understand the constraints that come with that and build accordingly. Tell us the task and we will tell you honestly whether it is a good fit.
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